Yes. We will take care of everything — from applying for the .gov.uk domain to purchasing it, setting it up, ensuring it’s renewed and compliant, all for free, forever. No hidden fees or extra costs in the future, ever.

We handle all the paperwork and government liaison. Approval typically takes 2–3 weeks, but you can use a temporary domain while waiting. We’ll ensure the switch-over is seamless.

Yes, .gov.uk email addresses are available as an optional add-on with every package. We’ll handle the application process and set up professional email addresses for your Parish Council.

Yes, we can help you keep your existing email addresses or migrate them to new .gov.uk addresses — whichever works best for your parish operations.

Don’t worry — this can happen sometimes, but we’ll work with you to find the perfect domain name for your parish, helping navigate government naming requirements and suggesting suitable alternatives.

We can help you seamlessly transfer your existing domain name, ensuring your residents can still find you using familiar web addresses. We handle all the technical migration while preserving your search engine rankings and domain authority.

Yes, we offer migration assistance to help transfer your existing content, preserve your search engine rankings, and ensure a smooth transition for residents.

You can have your website up and running in just a few minutes. Our simple drag-and-drop page builder means you can start adding content immediately, with full customisation available as your website grows.

Absolutely not. Our platform is designed specifically for parish clerks and councillors with no technical background. If you can use email or write a Word document, you can launch and manage your Parish Council website using HugoFox.

Our team can help migrate your existing content, or you can easily copy and paste from your old website. We also offer a comprehensive website build service, where we can create everything from scratch for you.

Yes, our multi-user access system allows you to create individual accounts for clerks, councillors, and volunteers — all with customisable permission levels, ensuring secure collaboration and accountability.

Where available, our planning tracker automatically connects to your district council’s planning database to display relevant applications in an easy-to-browse format that residents can search and filter.

Yes, our marketing toolkit allows your parishioners to sign up to receive email alerts whenever you post news articles or updates.

Yes, you can automatically share links to your Facebook and X (formerly Twitter) on your website footer and easily share information to your social media accounts.

Absolutely. Our custom form builder includes everything you need to create forms for your community to fill out. You choose the exact data you need to collect and can build a form in minutes.

Yes, our document management system allows you to upload, organise and publish official documents with proper version control and secure access management.

Simply drag and drop PDF files or type directly into the website. Our system automatically organises documents by date and makes them searchable for residents.

Yes, you can write content in advance and schedule it to publish automatically — perfect for meeting announcements, event reminders, and regular Parish Council updates.

Our securely encrypted members’ area uses advanced multi-hashing security controls to protect confidential council business, with role-based access ensuring only authorised users see sensitive information.

All of our websites are fully responsive and optimised for mobile phones, tablets, and desktop computers, ensuring your parishioners can access information on any device.

Yes, HugoFox supports video content — including meeting recordings — making it easy to share council proceedings with residents who couldn’t attend in person.

Absolutely. Create searchable directories for local businesses, community groups, or parish services to help residents connect with local resources.

Create event listings with automatic calendar integration, and use a custom form for event bookings or facility reservations — complete with automatic confirmation emails.

Yes, we offer a 30-day free trial with full access to all features. No credit card required, no contracts, and no pressure — just the opportunity to see how HugoFox transforms your parish communications.

All packages include 24/7 email support from Parish Council specialists. Silver and Gold packages also include telephone support with experts who understand local government operations and deadlines. Our Gold package also guarantees priority support, so you’ll never have to wait.

Yes, our Gold package includes one-on-one training sessions tailored to your parish’s specific needs. We also provide comprehensive online help guides and tutorials.

We monitor all websites 24/7 and guarantee 99.9% uptime. In the unlikely event of issues, our technical team works immediately to restore service, with automated daily backups ensuring that no data is ever lost.

Our online help resources are available 24/7, and urgent technical issues are monitored around the clock. For non-urgent support, our team responds within 12 hours — and Gold members receive even faster assistance.

No hidden fees whatsoever. The monthly package includes everything you need — hosting, security, backups, support, and all listed features. We also include a .gov.uk domain at no extra cost, free for the lifetime of your account.

Yes, you can upgrade or downgrade your package at any time. Changes take effect immediately, and we’ll adjust your billing accordingly.

Changes are instant and reversible. Our support team is always available to help fix any issues 24 hours a day, 7 days a week.

Complete website backups are created automatically every day and stored securely in multiple locations. We can restore your entire website within hours if needed.

Our development team is always keen to explore new features. Please let us know what you need, and together we’ll find a solution that works for your parish.